Privacy Policy

Last updated: January 2025

Information We Collect

We collect information you provide directly, such as your name, email address, company name, and payment details when you create an account or place an order. We also collect usage data and technical information about how you interact with our platform.

How We Use Your Information

We use your information to provide and improve our services, process transactions, communicate with you about orders and updates, and ensure platform security. We do not sell your personal data to third parties.

Data Storage & Security

Your data is stored on secure servers with industry-standard encryption. We implement technical and organisational measures to protect your information against unauthorised access, alteration, or disclosure.

Cookies

We use cookies to maintain your session, remember your preferences, and analyse platform usage. You can control cookie settings through your browser, though some features may not function correctly without them.

Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at privacy@twinity.ai. We will respond within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Continued use of Twinity after changes constitutes acceptance.